Constructive Feedback

Course Description:

Most people agree that it is tough to deliver feedback. Many go so far as to avoid it altogether. However, like most things in life, having the right tools makes any task easier.

Constructive feedback, provided skillfully, opens the way to a relationship built on trust, honesty, and genuine concern. Constructive feedback also provides for personal learning and growth. Constructive feedback supports individuals and departments by:

  • Supporting ongoing learning and performance improvement
  • Supporting staff members in their ongoing personal and professional development
  • Increasing self awareness
  • Encouraging a positive workplace environment

    • This full day course provides you with the tools needed to deliver constructive feedback about performance with the aim of developing and/or enhancing employee performance.

    Key objectives:

  • Learn communication skills necessary to give constructive feedback in a positive way.
  • Understand how to offer constructive feedback in a way that leaves the recipient motivated to change their behavior to meet expectations.
  • Practice feedback skills to enhance confidence.
  • Develop a personal action plan to transfer skills to the workplace.