Appreciating Diversity: A Window of Opportunity

Course Description:

Each of us comes into the world of work with features and ways of behaving that are the products of our cultural differences. Cultural uniqueness is viewed by some as important and valuable in the workplace. Others find cultural differences awaken feelings of discomfort, uncertainty, and fear. The communication process can be both a barrier and a bridge to effective interactions.

Most research suggests that our work worlds are going to reflect an even greater degree of cultural diversity than previously experienced. The U.S. Bureau of Labor Statistics predicts that in the next ten years, ethnic and racial minorities will grow seven times faster than the white population. Women now hold 47.3 percent of all jobs in the United States. Americans with disabilities represent the single largest untapped resource for the job market.

Maximizing and capitalizing on workplace diversity is the challenge for employees in the future workplace. The ability to interact and communicate effectively across cultures is emerging as the number-one interpersonal skill of our time. Toward this end, this program is designed as an introductory experience in building effective interaction and communication in diverse groups.