Effective Communication: Getting Your Message Across

Course Description:

One of the greatest barriers to effective communication is the assumption that message sent = message received. Too often, we presume that the words and ideas we choose for communicating a message hold the same meaning to others as they do to us. In addition, we are often unaware of how our nonverbal communication influences our message. As a result, we are often confused by the reactions we receive from our communication efforts.

This one day workshop is designed to help participants understand the impact of their own communications and learn new skills and concepts aimed at improving the match between message sender and message receiver.