Effective Listening: Better Relationships and Improved Results

Course Description:

The biggest part of our day, working or otherwise, is spent in communication, and the greatest percentage of that communication time is spent listening. All of us have taken courses in writing and speaking, but how many of us have had training in listening? This workshop was developed to help fill that gap. Through participation in this program, people will become more aware of the importance of listening and will gain insights, tools, and skills that they can apply for their continuing improvement.

This one day workshop is for anyone who has a need for improved listening skills. (How many people aren't in that group?)

Key objectives:

  • Understand the benefits of improved listening
  • Learn the impact of behavior on effective listening
  • Understand the four levels of listening
  • Identify personal listening weaknesses
  • Practice improved listening skills