Generational Differences in the Workplace

Course Description:

There are four distinct generations working side by side in today's workplace, each with its own viewpoint, values and communication style. To complicate matters further, each generation wants to be understood and respected—but every age brings its own expectations as to what constitutes respect and understanding.

Are the messages you're trying to convey getting through with equal clarity to all of your coworkers—both younger and older? In this one day workshop, you'll learn techniques for successful and effective communication with people, regardless of age. You’ll learn ways to be more sensitive to generational differences and better able to break through stereotypes and create a more productive work environment.

Key objectives:

  • Gain an awareness and appreciation of the four generations in the workplace
  • Identify style differences and how to adapt to those differences
  • Recognize how other generations perceive you
  • Learn new ways to communicate effectively with colleagues from different generations
  • Practice techniques to prepare to use new skills immediately