Influence, Persuasion, and Negotiation - Getting Results without Authority

Course Description:

Whether you're dealing with bosses, colleagues, staff members or senior management, the ability to win respect, influence people and cultivate cooperation is absolutely essential to career success. What's more, in challenging economic times, the people with whom you interact in business can change on a moment's notice. The ability to adapt quickly and work with anyone to achieve desired results is crucial—especially when you don't have immediate authority to command their cooperation. At this full day workshop, you'll focus on the key elements of influencing others when there is lack of authority—personal power, persuasion and negotiation.

Learn how to influence people by building your power base, adapt behavior patterns that build credibility, persuade with a framework of discovery, preparation and dialogue, and master the key components of negotiation.

Key objectives:

  • Establish or regain credibility so you can begin to influence people
  • Effectively use your power base to persuade others
  • Successfully sell your ideas and implement change
  • Influence people while projecting self-confidence without being pushy
  • Adapt your style to the person or situation you're dealing with
  • Identify various negotiating techniques that promote win-win outcomes