Stepping Up to Supervisor

Course Description:

New supervisors have special needs. They are making a critical transition into management, and this change requires learning a number of new skills quickly. The first level of supervision in any company or organization has a dramatic impact on employee performance and behavior because for most employees, an immediate supervisor is the embodiment of the company.

This full day course covers a variety of essential skills needed for success at the supervisory level. Whether you are a new supervisor or preparing to become one, this course will give you greater confidence in dealing with the day-to-day demands of a supervisor’s job.

Key objectives:

Understand the basics of federal laws affecting the workplace.

Learn effective delegation skills.

Recognize when and how to give corrective feedback as well as praise and recognition.

Learn communication techniques.

Create an action plan to transfer the skills back to the workplace.